1. Orders, Prices And Payments Etc

1. Any information and data on weight, measurement, capacity etc. whether in electronic or in any other form, regarding NAVYUG ENTERPRISES's products ("Products") are not binding unless explicitly referred to in an offer or written agreement. All technical data is provided subject to design modifications.
2. Unless otherwise agreed in writing the Buyer shall make payment net cash, in the currency that the order confirmation is made, in advance prior to NAVYUG ENTERPRISES’s shipment. Any overdue payment exceeding two (2) weeks entitles NAVYUG ENTERPRISES to cancel the contract by notice in writing to the Byer. In case of such cancellation the Buyer is obliged to return the Products immediately at its own cost and on its own risk.
3. NAVYUG ENTERPRISES is entitled to request adequate security for any outstanding part of the purchase price until the purchase price has been fully paid. NAVYUG ENTERPRISES is entitled to cancel the purchase if adequate security, in the opinion of NAVYUG ENTERPRISES's, is not presented immediately upon such request.

2. Delivery

Unless otherwise agreed in writing, all Products are send from NAVYUG ENTERPRISES's warehouse. NAVYUG ENTERPRISES is entitled to make delivery by instalments.

If the Buyer fails to accept delivery at the delivery time of any shipped Products (Shipment), NAVYUG ENTERPRISES may at its option sell the Shipment for the account of the Buyer and the Buyer shall be liable for all costs and expenses incurred by NAVYUG ENTERPRISES and the difference between the proceeds of sales and the Buyer's purchase price.

The Buyer shall inspect the Shipment immediately upon delivery and shall within seven (7) working days from receipt of the Shipment in the Buyer's warehouse notify NAVYUG ENTERPRISES of any matter or thing by reason of which the Shipment is not in accordance with the contract. If the Buyer shall fail to give such notice within said period, it shall conclusively be deemed that the Shipment with regard to quantity, number, weight and volume is in accordance with the contract and that the Buyer shall have no right to reject the Shipment.

3. Transportation And Packaging

All quotations are non-progressive unless otherwise has been agreed. NAVYUG ENTERPRISES will handle packing and delivery of Products to the Buyer. Transportation, handling fees and insurance will be charged in accordance with NAVYUG ENTERPRISES's rates prevailing at the time of delivery.

Any delivery date specified by NAVYUG ENTERPRISES is an estimate only and is not of the essence of the agreement and NAVYUG ENTERPRISES accepts no responsibility for delay howsoever caused.

4. Dangerous Goods

To be allowed to transport products that are classified as dangerous goods according to Law (2011 and Central Motor Vehicles Rule, 1989) certain rules must be followed.

1. The products must be sent in a separate consignment.
2. The products are packaged in type-approved packaging. This means that the packaging must meet certain design and test requirements in order to be used.
3. An additional fee will be applied.

5. Return And Withdrawal Right

The Buyer has a period of thirty (30) days after the receipt of the goods to withdraw/return goods.

Parts must be returned unused in original packaging and the consignment shall be duly packed.  In the event of missing or damaged original packaging, a reduction in value takes place. Impairment is assessed on a case-by-case basis.

 Shipment costs and responsibility for the transport risk are the Buyer’s responsibility. 

 Upon return, a fee of fifteen percent (15%) will be discounted from the refund.

 After receipt and control of the returned goods, NAVYUG ENTERPRISES will contact the Buyer to agree on the amount to be returned.

6. Guarantee

This warranty policy applies to all spare parts and components sold by NAVYUG ENTERPRISES to it’s customers.
The obligation under this warranty is limited to reimburse the Buyer an amount equal to the purchase price, or repair or replace the faulty product of the purchased NAVYUG ENTERPRISES part or component found to be defective upon examination by Navyug Enterprises. It is the responsibility of the customer to see that all parts and paperwork are submitted for the claim. Customer must submit all claim charges, with the initial request, for warranty consideration.

All NAVYUG ENTERPRISES parts and components are warranted to be free from defects in materials or workmanship under normal use and service.

 It is understood that the end user or mechanic has an ongoing responsibility to examine a part as to its suitability to the repair undertaken. It is expected that all parts will be installed by a professional mechanic with experience and according to manufacturer’s installation instructions.

The guarantee is subject to the following conditions:  

1. The Buyer services and maintains the Product according to the manufacturer's recommendations. 
2. The Buyer has not carried out any repair, alteration, process, operation or treatment to the Products without NAVYUG ENTERPRISES's written consent.
3. This warranty does not apply to any damage that is the result of rust, corrosion, or prolonged or improper storage.
4. This warranty does not cover charges for fuel or lubricant usage, rental costs of any type, removal from or reinstallation of the product, or excessive time necessary to gain service access.
5. As pointed out in (A), certain parts may need to be replaced due to wear and tear. Since these parts are consumed at varying rates, replacement is based on the operation and condition of your vehicle and on fixed schedules under normal operation and use of your vehicle. These items include, but may not be limited to, the following list: filters, fuses, belts, brake pads, brake rotors, wiper blades, shock absorbers.
6. This warranty does not cover other incidental or consequential expenses including loss of use of the engine, loss of income, or inconvenience.
7. NAVYUG ENTERPRISES is not responsible for failures resulting from any replacement part or component which has been subject to misuse; negligence; inadequate lubricant or coolant; under filling; overloading; lack of proper maintenance; or accident. NAVYUG ENTERPRISES is not responsible for the failure of any part that has been altered or repaired in anyway which in judgment of NAVYUG ENTERPRISES might affect its stability or reliability. NAVYUG ENTERPRISES is not responsible for failure resulting from improper installation, repair procedures, alteration or misapplication of parts.
8. For NAVYUG ENTERPRISES parts, liquids and fuel must be used following manufacturer´s recommendation. Liquids and fuel must be used from sources there no contamination exist. 

All requested information from NAVYUG ENTERPRISES is required to be submitted to the NAVYUG ENTERPRISES within 5 days of submiting your claim. Request by NAVYUG ENTERPRISES of return of part(s) they must be returned within 10 days otherwise claim is rejected. 

If claim is denied, questions, comments and appeals regarding the outcome of the claim are required to be submitted in writing within 10 days. If no appeals requested from customer in that time, the claim part(s) will be scrapped at NAVYUG ENTERPRISES.

No person, distributor, agent, employee or company is authorized to modify or extend the terms of these warranties.

Revision 2023-March: This warranty policy is valid until further notice.